Overview:
Instructions for copying Canva content after switching schools or Canva Teams.
Instructions
Please follow these steps if Canva data disappears after changing schools or Canva Teams.
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Log in to the active account in the current team.
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From the Canva homepage, select the Profile icon (top corner) > Account settings (or Your account).
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Under the Your profile section, select Copy your content.
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Open the school email inbox to retrieve the one-time verification code, then enter it into Canva.
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Select the Source School as the source team and Destination School as the destination team.
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Select Copy content to finish the process.
Please note that while designs, folders, and uploaded media will move over, sharing permissions do not transfer, so any previous collaborators will need to be re-added to the designs.
If this does not solve your problem, click the Submit a ticket button at the top of this page