Overview
This is for the free version only. Only students 13 and older may use Quizlet per their privacy policy. This is not to be used with students aged 12 and under. Staff may project from their laptop for viewing by students under the age of 13, and may embed flashcards into their Canvas site as long the flashcards don't require the student to log in. Students under 13 may not log into it themselves.
Information Required
Please provide the following information in this request form:
- Preferred contact method
- Preferred time frame to best contact you
IT Staff Responsible for Service
Level 1 Support - Help Desk
The help desk is the first step in receiving help and is responsible for the following tasks
- Determining if the issue a browser, network, device, or data issue
- How many people are affected by the problem
- Determining if the service or incident description complete enough to forward to Level 2 support if needed
- Escalating to Level 2 when needed
Level 2 Support
System Engineer - Advanced browser, network or device issues.
Technology and Media Curriculum Specialist - Instructional and content support.
Level 3 Support
Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor.
Other Information about this Service