Midland Public Schools Service Desk

Service Request vs. Incident

Not sure what kind of ticket to submit?

A service request is a request for information or advice or a request for a change or an enhancement. An example of a service request would be a request to reset a password or to restore a file from backup.

An incident is when something is broken or not working correctly.

Help Desk Information

Monday         7:00 am - 4:30pm
Tuesday         7:00 am - 4:30pm
Wednesday         7:00 am - 4:30pm
Thursday         7:00 am - 4:30pm
Friday         7:00 am - 4:30pm

Hours may vary during holidays and breaks.

Service Technician Building Assignments
Ticket Prioritization

Contact the Help Desk

Phone         989-923-5119
Email         help@midlandps.org
Bomgar         Click to Start a Live Chat Session
In Person         Administration Building
600 E. Carpenter Street

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