BH-Works is recommended and paid for by the Michigan Department of Education for school districts. This system will enable us to do a great deal as it relates to MTSS, data tracking, and services provided by our Student Support Specialists. Below is a list of the components of what BH-Works will help us with:

Enter/Receive Referrals
Provide Services Virtually
Maintain Records
Exchange Secure Information
Care Coordination
Plan of Care
Consent forms
Monitor progress goals
Billing Integration
Obtain real-time data
Record student interactions for reporting

Information Required

Please provide the following information in this request form:

  • Preferred contact method
  • Preferred time frame to best contact you

IT Staff Responsible for Service

Level 1 Support - Help Desk

The help desk is the first step in receiving help and is responsible for the following tasks

  • Determining if the issue a browser, network, device, or data issue
  • How many people are affected by the problem
  • Determining if the service or incident description complete enough to forward to Level 2 support if needed
  • Escalating to Level 2 when needed

Level 2 Support

System Engineer - Advanced browser, network or device issues.

Technology and Media Curriculum Specialist - Instructional and content support.

Level 3 Support

Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor. 

Other Information about this Service

Click Here to Submit a Request


Service ID: 51651
Mon 2/14/22 10:23 AM
Thu 2/24/22 10:43 AM
Approved for use by:
Funding Source
Recommended Curricular Area
This is just a recommendation but can be used in other curricular areas unless a restriction is stated.
Not Curricular
Recommended Grade Level
This is just a recommendation but can be used in other grade levels unless a restriction is stated.
Type of Application