WhiteBox Learning

Overview


Show|Ready’s intuitive interface allows you to quickly change keys, adjust tempos, make cuts, and add vamps, repeats, and caesuras to your tracks. You can then save your session for further editing, or instantly send your changes out to your cast and crew so they can practice to the latest version of the show. All shows include piano, bass, drums, click and vocal parts for individuals and ensembles. Cast members can mute or solo individual parts so everyone can hear exactly what they need, at any time, to help them learn the music. A digital copy of the piano/conductor score lets them follow along with the music.

Website: https://www.whiteboxlearning.com/

Information Required


Please provide the following information in this request form:

  • Preferred contact method
  • Preferred time frame to best contact you
     

IT Staff Responsible for Service


Level 1 Support - Help Desk

The help desk is the first step in receiving help and is responsible for the following tasks

  • Determining if the issue a browser, network, device, or data issue
  • How many people are affected by the problem
  • Determining if the service or incident description complete enough to forward to Level 2 support if needed
  • Escalating to Level 2 when needed
     

Level 2 Support

System Analyst - Data, user accounts, missing courses, basic usage, etc.

System Engineer - Advanced browser, network or device issues.

Technology and Media Curriculum Specialist - Instructional and content support.
 

Level 3 Support

Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor.