Q-Interactive

Overview


Q-interactive is a 1:1 iPad-based testing system that helps administer, score, and report 20 different clinical assessments, including WISC–V, WIAT-4, and CELF-5. The system is ideal for school and clinical psychologists, SLPs, and educational diagnosticians.

With Q-interactive, you can create personalized batteries at both the instrument and subtest levels that are proven to:

  • Better serve your clients and evolve your practice.
  • Minimize time spent on administering tests.
  • Streamline workflow and reduce manual data entry.

Website: https://qiactive.com/

Information Required


Please provide the following information in this request form:

  • Preferred contact method
  • Preferred time frame to best contact you
     

IT Staff Responsible for Service


Level 1 Support - Help Desk

The help desk is the first step in receiving help and is responsible for the following tasks

  • Determining if the issue a browser, network, device, or data issue
  • How many people are affected by the problem
  • Determining if the service or incident description complete enough to forward to Level 2 support if needed
  • Escalating to Level 2 when needed
     

Level 2 Support

System Analyst - Data, user accounts, missing courses, basic usage, etc.

System Engineer - Advanced browser, network or device issues.

Technology and Media Curriculum Specialist - Instructional and content support.
 

Level 3 Support

Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor.