Diversity Calendar

Diversity Calendar

Overview


Discrimination and harassment can lead to lost business, costly lawsuits, employee defections and more. Companies are investing millions of dollars in diversity training, but are challenged to get real awareness and inclusion, every day.

The solution: the Diversity Calendar™. Of all business tools, the calendar is used most. Our diversity and inclusion calendar seamlessly integrates awareness & inclusion in an everyday tool. Along with tips and tools for respect, it’s the best way to ensure awareness & inclusion, 365 days a year.

The link to the website is https://www.diversityresources.com/diversity-calendar/

This service allows customers to request support on using the website. This service is not the form that needs to be filled out for premium licenses.  To request Premium access, please submit a request at the Technology Approval and Procurement service page

Information Required


Please provide the following information in this request form:

  • Preferred contact method
  • Preferred time frame to best contact you
     

IT Staff Responsible for Service


Level 1 Support - Help Desk

The help desk is the first step in receiving help and is responsible for the following tasks

  • Determining if the issue a browser, network, device, or data issue
  • How many people are affected by the problem
  • Determining if the service or incident description complete enough to forward to Level 2 support if needed
  • Escalating to Level 2 when needed
     

Level 2 Support

System Analyst - Data, user accounts, missing courses, basic usage, etc.

System Engineer - Advanced browser, network or device issues.

Technology and Media Curriculum Specialist - Instructional and content support.
 

Level 3 Support

Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor. 

 
Diversity Calendar

Details

Service ID: 53305
Created
Mon 3/13/23 2:37 PM
Modified
Mon 3/13/23 2:37 PM
Approved for use by:
Staff
Status
Active
Type of Application
Website