Overview
Nutrislice is an application that handles menu screens, staff lunch orders, and catering.
Information Required
Please provide the following information in this request form:
IT Staff Responsible for Service
Level 1 Support - Help Desk
The help desk is the first step in receiving help and is responsible for the following tasks
Determining if the issue a browser, network, device, or data issue
How many people are affected by the problem
Determining if the service or incident description complete enough to forward to Level 2 support if needed
Escalating to Level 2 when needed
Level 2 Support
System Engineer - Advanced browser, network, or account issues
Food Services - Content and ordering
Level 3 Support
Some problems or issues are beyond the control or knowledge of the MPS Support team and require direct support from the vendor.
Other Information about this Service