Problem:
When attempting to log into Illuminate by selecting the Google button, Illuminate produces an error, redirects to another screen, or redirects back to the login screen.
Solution:
Deleting Illuminate Cookies usually solves the issue.
- From the Illuminate login screen, choose the padlock icon in the address bar.
- Select Cookies (x in use).
- Select the auth.illuminate.com Cookie
- Select the Remove button.
![3. auth.illuminateed.com, 4. Remove text item](https://midlandps.teamdynamix.com/TDPortal/Images/Viewer?fileName=78e1216a-3e02-406d-826d-b8b7405f26ce.png)
- Select the Done button and try logging in again.
Note: It's okay to remove all Illuminate Cookies.