Overview:
This KBA is intended for anyone who has access to change their building information in SchoolPay. It explains how to create a fee in SchoolPay so it transfers to Synergy and is visible when logging in to ParentVUE. SchoolPay Fees need to be set up in each School Year.
Creating the Fee in SchoolPay
- Navigate to https://www.schoolpay.com/login
- Log in with your username and password.
- Once the Homepage loads, click your initial in the upper-right corner, then select Change Site.
- Select the site for which you need to create a new Fee from the list.
- Hover your mouse over Payments, and select Synergy Items.
- On the left-hand menu, click the + sign next to Synergy.
- Select the School Year at the top.
- Give it a Title. Use a code at the beginning plus the full name (ex: SSVL - Summer School Virtual Learning).
- Pick the appropriate Category for the fee.
- Give it a short Description.
- Set the Settlement Account to Your current building
- Select the Chart of Accounts: eLearning/e2020 summer program
- Leave Item Amounts on their default
- Under Additional Information
- Priority: 1
- Set the Year Extension to the value you need in Synergy.
- School Year to current School year
- Under Custom Fields
- Add a Text Field for First Name.
- Add a Text Field for Last Name.
- Click Save.
If this does not solve your problem, click the Submit a ticket button at the top of this page